Payment
We accept the following Payment Methods: Paypal, Postal Order, Cheque, Payment by Credit / Debit Card.
If you wish to pay using your credit / debit card then please call us on 01642 440110 9.00am - 4.00pm Mon - Fri.
Should you wish to send your payment then we do prefer Postal Orders to cheques (this is because they do not have to clear and we can post your items straight away).
Our Address is:
Childrens Rooms Ltd
Unit 6 Stephenson Road
Skippers Lane
Middlesbrough
TS6 6UT
Shipping
All items are posted either Royal Mail 2nd Class PPI or FedEx Next Day (dependent on your postage selection).
The normal postage may not be sufficient for posting to Northern Ireland, The Channel Islands and the Highlands and Islands of Scotland if this is the case we will contact you. This applies mainly (but not exclusively) to the following post codes :
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE, BT, IM, TR21-25, JE, GY
Return
Unwanted Goods
Please return goods unused and in original packaging in perfect condition for resale within 14 days of receipt. We recommend obtaining proof of postage. A full refund will be made on receipt of the returned goods. Please note that you are responsible for shipping costs when returning unwanted goods.
Faulty Goods
If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of charge, provided you contact us within 14 days of receipt.
Feedback
Positive feedback will be left as soon as you have Paid. We ask that you do the same if you are happy with the service.
If you are in anyway unhappy or have any queries then please call 01642 440110 during normal business Hours stating that you have an eBay query.
|