We accept the following payment methods:
PayPal, Cash on collection.
Combined Postage:
We will always be happy to combine your postage so if you want us to do that please simply buy all your items and (before you pay) let us know.
Make sure you click “buy it now” as it won`t work if you add all items to your basket.
Returns:
Returns Contact Details: charmingebayshop@gmail.com
Goods: If you wish to return your item within 14 working days after the day of receipt you should follow these steps to be refunded
- Contact us as soon as possible quoting your name and order number,
- Please send the item to the address provided wrapped / packaged to facilitate safe handling preferably with their original packaging - damage or loss during return is your responsibility.
- Goods must be returned in an acceptable condition.
- When returning goods we recommend you obtain proof of postage and / or tracking details.
- We are unable to refund the return postage cost.
- Refunds are made promptly via the original payment method.
Faulty Goods: Should your product appear to be faulty please contact us as soon as possible or practical after delivery quoting your order number.
If you need to return the item and the product is confirmed as faulty. We will refund any reasonable return costs. We must point out that a refund, repair or replacement is not applicable if the item has been:
- Accidentally damaged.
- Misused or not-maintained correctly.
- Advised as faulty at the time of purchase or accepted as faulty
Copyright
All copyright, trademarks and other property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licencors. Any other use of the material and content of this website is strictly prohibited and you may not copy, reproduce, transmit, publish, display, distribute, or commercially exploit or create derivative works of such material and content.
Feedback:
We ask that you do not leave us negative feedback we do not deserve it. If you're unhappy in any way with your purchase from us we do offer a complete refund upon return of the item to us. Please email us for returns procedure.